Pay as you go IT Support (ad hoc)2018-01-18T14:07:48+00:00

Our Pay as you go IT support is a flexible solution that you can add to your business ‘as and when’ you need it.

Whatever your issue, be it large or small, IT or Comms related, CloudSpark can deliver the technical know how and commitment you’d expect from any fully managed service.

  • Help desk service
  • Remote support
  • On site support for Norfolk and Suffolk
  • IT strategy and advice
  • Ongoing projects
  • Web development
  • Office moves / relocations

Get in touch with us today

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Already have a great IT Team?

CloudSpark work alongside existing IT teams in many different organisations.

Whether it be holiday/sickness cover, or disaster recovery advice, we integrate ourselves in to your company IT infrastructure working within your procedures and policies.

We can even help you move offices!

Think of us as another member of your team.

Pricing (ex vat)

Type of Support Required Minimum time Cost per hour
Telephone/Remote support 30 minutes £40
On Site Support 1 hour £65
Emergency support (not pre-booked) 1 hour £110

Pre-booked daily rates are subject to significant discount, please contact us for details

Additional time required is charged in 15 minute intervals.

For on site work, we do not charge any travelling expenses for work within Norfolk & Suffolk. However travelling time is charged at the hourly rate but is capped at a one hour maximum.

You must provide 48 hours notice to pre-book otherwise the work will be charged at the emergency support rate

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